SM
Cloud Hosting Base Plan - Monthly

Hosting Item Code: SAAS-BASE-MONTHLY

₹ 4,250.00 (₹ 4,250.00 / Nos)

Cloud Hosting with Hosting Support for various softwares provided by us with secure cloud hosting and priority support for ERPNext and other supported software. We handle server provisioning, setup, maintenance, and backups to ensure smooth performance.


Our team will assess your deployment needs, set up your application, and provide dedicated support with faster response times. This service is ideal for businesses looking for reliable cloud infrastructure with expert assistance on demand.


Further an auto-mandate shall be created post on-boarding to automate the subscription process.

Server Type

Shared
Includes

1. One Site Instance (without any user/company limits)

2. Remote Backups every 6 hours

3. Supports Custom Applications
Suitable For

SMEs with upto 25 active users
FUP

Applicable

Our Priority Support includes:

  • Server uptime monitoring & issue resolution
  • Backup management
  • Security patches & updates (ERPNext / Frappe)
  • ERPNext version upgrades (minor only, major upgrades extra)
  • Access to your support portal for raising tickets
  • Response SLA: 24–48 hours (business hours only)
  • Bug fixes related to hosting (e.g., downtime, email not working, SSL issues)

Exclusions:

  • Functional consulting (how to do entries, workflows, etc.)
  • Business process mapping / configuration guidance
  • Security patches & updates (ERPNext / Frappe)
  • Customizations, reports, or integrations
  • Access to your support portal for raising tickets
  • Priority SLA or 24/7
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